Juno Markets Withdrawal Speed Performance Report (July 1–15, 2025)

To continuously enhance trader experience and trust, Juno Markets has implemented a monthly withdrawal tracking mechanism. This system covers three regions—China, Xinjiang (China), and Other Countries—and evaluates withdrawal processing times across different payment methods to ensure SLA compliance and ongoing service optimization.

I. Withdrawal Workflow

The withdrawal process is divided into four stages:

Stage 1: Client Withdrawal Request

Local service hours by region:

Region	Time Zone	Withdrawal Service Hours	Notes
China	GMT+8	09:00–20:00
Xinjiang (CN)	GMT+8	09:30–18:30	From July 1, all channels begin at 09:30
Other Regions	Varies	Depends on time zone	e.g., Kazakhstan: 06:00–17:00 (GMT+5)

Note: Requests outside service hours will be processed on the next business day.

Stage 2: Juno Markets Processing

Processing begins at 09:00 on business days; standard handling time is within 1 hour.

Stage 3: Payment Processor Handling

Varies by channel; standard processing time is within 1 hour.

Stage 4: Funds Received by Client

For credit card withdrawals, additional bank processing time applies.

II. Channel Performance by Region

Note: As withdrawal timing depends on when clients initiate requests, and Juno Markets cannot track the exact bank arrival time for credit card withdrawals, the data below reflects the combined processing time by Juno Markets and its payment processors.

Region	Channel	Avg. Time (min)	SLA (hr)	Performance	Notes
China	Local Bank	36 ↓ (from 50)	2H	Exceeds Expectations	Significant drop after processor coordination
	Crypto	3		Outstanding
	E-wallet	21 ↓ (from 194)		Exceeds Expectations
Xinjiang	Local Bank	108 ↓ (from 204)		Exceeds Expectations	Improved significantly in July
	Crypto	3		Outstanding
	E-wallet	137 ↓ (from 222)		Exceeds Expectations
Other	Local Bank	41 ↓ (from 69)		Exceeds Expectations	New credit card processor added in July
	Crypto	3		Outstanding
	Credit Card	387 ↑ (from 355)	24H	Outstanding

Key Highlights:

Crypto: Average withdrawal time reduced to just 3 minutes, leading the industry in speed.

SLA Compliance: All channels exceeded SLA standards except Xinjiang e-wallets.

System Stability: The current framework has demonstrated consistent and efficient performance.

Reminder: Credit card withdrawals may require an additional 3–5 business days for final settlement due to bank processing.

III. Delay Factor Analysis

While both Juno Markets and its payment processors generally meet SLA expectations, several external factors may affect the total withdrawal timeline from client request to fund arrival:

Payment Processor Delays

Most delays (over 95%) originate from processors servicing Xinjiang.

Outside Service Hours

Requests submitted outside service hours are still completed by 11:00 AM the next day, though technically marked as delayed.

Crypto Email Verification

For security reasons, first-time crypto withdrawals require email confirmation. Juno implemented auto-verification in June, expected to reduce processing time significantly.

Other Factors

Includes client input errors or special time restrictions imposed by new processors.

Risk Control

Triggered by either Juno Markets or partner banks' compliance protocols.

Conclusion: Excluding verification time, crypto remains the fastest withdrawal method (3 minutes on average), even outperforming other channels despite occasional delays—demonstrating a strong competitive advantage.

Tip: To minimize withdrawal delays, read our full guide:

Juno Markets Fastest Deposit & Withdrawal Guide

IV. Conclusion & Outlook

Juno Markets' overall withdrawal service remains highly efficient and stable. Most channels perform significantly above SLA standards. The main sources of delay are processor-side inefficiencies, submissions outside service hours, and crypto email verification. Juno will continue optimizing Xinjiang e-wallet withdrawal performance to deliver industry-leading, transparent, and efficient withdrawal services.